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Rebekah (Unregistered Guest)
Posted From: 75.132.65.108
Posted on Saturday, June 25, 2016 - 04:03 pm:   

My Garmin Nuvi 1300 was working fine Friday morning, but when I went to use it Friday afternoon, it showed no signs of life. It doesn't matter if I plug it into the cigarette charger, a cable with my computer, or an outlet, it will not turn on - even after holding the power button for a minute. Anyone know what is wrong with it?
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Admin
Username: Admin

Registered: 03-2006
Posted on Saturday, June 25, 2016 - 09:27 pm:   

Hi Rebekah, there can be many causes. The Nuvi 13xx series is well known for having problems with the USB port. I would start looking there first. Please check out this link regarding the USB port.

http://www.sharc.net/gps_charger_repair.htm

It is possible that the unit just died but unlikely if it worked the last time that you used it.

The port could have broke and you may not have noticed it and the battery would not be able to be charged. The battery dies and so the unit can't be turned on with the charger or USB urged into a pc.

In this case, the port must be replaced or resoldered and reinforced.
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Hsanch (Unregistered Guest)
Posted From: 72.74.158.160
Posted on Sunday, September 04, 2016 - 09:05 am:   

Hi, Have a Nuvi 1390 that likely has a port problem based on reading above link and need to have it repaired. I know you are not accepting any devices at this time. If it likely to change soon??
Thanks
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Admin
Username: Admin

Registered: 03-2006
Posted on Sunday, September 04, 2016 - 11:28 pm:   

Hi, our schedule fills up quickly but we can try to fit you in. We'll need more information from you. We'll send you an email.
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Rebekah Dowell (Unregistered Guest)
Posted From: 75.132.65.108
Posted on Saturday, September 24, 2016 - 03:17 pm:   

I forgot to check back for an answer! Oops! I was able to coax a little more life back into it, but once again it won't turn on. Is it possible to have it repaired? I, too, keep checking to see if your accepting devices for repair, but your webpage hasn't changed to accepting any yet.
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Admin
Username: Admin

Registered: 03-2006
Posted on Sunday, September 25, 2016 - 02:23 pm:   

Hi Rebekah,

We accepted your invite on Facebook several weeks ago but didn't hear from you. We will send you information to contact us further.
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Rebekah Dowell (Unregistered Guest)
Posted From: 75.132.65.108
Posted on Monday, September 26, 2016 - 02:13 pm:   

I sent you a message on Facebook after you accepted my invite. I am not sure how else to contact you. I don't know if this message board gives you access to my email address.
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Rebekah Dowell (Unregistered Guest)
Posted From: 75.132.65.108
Posted on Wednesday, October 12, 2016 - 10:46 am:   

I'm dropping my GPS in the mail today. I have been trying to contact you since my invoice, but I don't think my emails are making it. I look forward to it working again! Thank you.

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