 WWW.SHARCNET-USA.COM WWW.GPSOBSESSION.COM |
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| Middle East Service Area Map | Here's some feedback from some of our SHARCNET-USA customers. All brand & model names in our customer feedback have been replaced with either the words [factory brand] or [GPS]. Guoping in Fort Wayne, IN - "Dear Jim, Thank you for the excellent service. It is very fast and professional. Working like a charm. Guoping." Keith in Covington, GA - "Jim: Got my Nuvi 350 today. It appears to be in excellent order. The on-off switch works for the first time in I can't remember how long..... Keith." John in Hawthorne, CA - "Hi Jim, The GPS arrived yesterday. I tried it and it found satellites in a minute or so and I used it to go on a few mile drive. It worked perfectly! I noted what you mentioned about applying lithium to the antenna axle, it flips up with ease, excellent idea! I also like the additions of the other vehicles. I think this is better than new. I can't thank you enough for your excellent workmanship and very quick turn-around time. Best regards, John." Frank in Huntington, NY - "Hi, Jim,I picked up the unit at the post office this morning. It seems as good as new!!!......Thanks for the swift and complete repair. Regards, Frank." Sheldon in Midvale, UT - "Hi Jim, I received my [GPS] a few days back and have given a a few days worth of testing.It's back to better than new condition and the modification you did to the power switchis more than noticeable, this too is better than new. Thank you so much for making the time to do this work, I cannot tell you how happy I am with the workmanship you put into repairing the device. I should now get many further years of use from my GPS thanks to you. Once again many thanks. With kindest regards. Sheldon." Leon in Virgina Beach, VA - "Jim, Sorry it has taken so long for me to get back to you. I have taken my GPS on several trips after you have repaired. It has not let me down yet. Thanks again for excellent service and support. I have filed your information in case I ever need it in the future. Thanks again, Leon." Basil in Longmont, CO - "Jim, I received my [GPS] from you yesterday. Thanks for the super quick turnaround. The power button has never worked this well before. Basil." Malcolm in Toronto, Ontario, Canada - "Hi Jim, Thanks for your e-mail. Your repair job was FIRST CLASS and it worked (better than new) right out of the box. It was very well packed for the return shipment as well. Thanks for doing a great job at a reasonable cost. The equivalent [Factory Brand] repair would cost almost 3 times the amount and I would have been able to purchased a new unit for almost the same cost at the [Factory Brand] repair dept. HA-HA. Malcolm." Steve in San Jose, CA - "For those of you who don't like detail, I can tell you this - I thought my Garmin Nuvi 650 was "done for" after only a couple years of pretty light use. I sent Jim a non-working unit that was cosmetically perfect. Jim quickly sent me back a fully functional unit that was still cosmetically perfect. - for everyone else who wants to know what what my experience with Jim and Sharcnet-USA was like, read on... The touchscreen on my Garmin GPS suddenly stopped responding and, in the process of searching the Internet for clues about what had gone wrong, I ran across the Sharcnet-USA site. It at least looked legitimate, even though it was located across the country from me (I'm in California). The Sharcnet-USA site was full of useful information and, put together with other info from the net, I determined that my touchscreen failure was unfortunately a pretty commonplace occurrence on the specific model and serial number range of my unit. After trying everything short of cracking the case open, my choices are, "repair, or throw a few more dollars onto cost of repair and get a new one". Sending it to Garmin was going to start at $150 and go up from there, so that was a non-starter for me - why spend all that when they were the ones who built it with such a fragile touchscreen. I looked at Sharcnet's site, being one of the few sites on the net that appeared to be a credible business. I looked at Jim's experience, the testimonials, the detail he provided about pricing of specific repairs (all suspiciously reasonable), the forum discussions, then decided to request a quote that afternoon. By evening, Jim had responded with a detailed quote and even some other options for problems that I hadn't considered - not expensive additions either, by the way - just practical suggestions that I hadn't considered. Besides, what was I going to do with this broken unit anyway? Too light for a boat anchor. I emailed Jim back to get the address to send the GPS to and quickly received detailed shipping instructions. Within the next day or so, I went to the bank to get the Cashier's Check, then off to the USPS to send via first class mail with insurance. The unit was scheduled to be delivered to Jim three days later on Saturday, and by Sunday, I had an email back from Jim saying my GPS had arrived with no problems. Only two working days later (Tuesday), Jim sent me an email saying that my GPS had been repaired and would be shipped and on its way back the same day. It's not like he had to turn it around to get paid - he already had my money - it's nice to know that he takes his obligations seriously, since many businesses do not. As promised, my GPS was back in my hands on Thursday afternoon, with a brand new, non-glare touchscreen that Jim said has a track record of only failing when the glass is cracked. As a purchasing professional, I do a lot of business with service providers. I'm sure most of you have stories, but you would be pretty shocked how few service providers, online or not, tell you what they are going to do and then do it. Granted, this is just my experience with Sharcnet-USA, but my experience also tells me that when you get this kind of service and follow-up, it's not an accident. I have no hesitation in using Sharcnet-USA again, or telling any of my friends or family the same thing. Thanks for a very fast and painless experience, Jim! Best, Steve." Alvaro in Miami, FL - "Hello Jim: I received my [GPS] last Thursday. The shipping time was better than I expected. I proceeded to test the unit outside and was able to lock onto 8 satellites with an accuracy of 18 feet. Very impressive, but that is not all. I walked inside with the unit, from room to room and the unit kept locked with an accuracy of about 40 feet. This was impressive as I didn't know the unit could operate indoors. I don't think the unit ever worked this well before. I am very satisfied. I am very appreciative of the add-on's you were able to load the unit with. From day one I browsed your Web site, I knew I was dealing with a professional. The information was very clear and detailed and you were very honest. Your handling of everything from day one including the impeccable packing taking special care with anti static materials and padding was the best I've seen. You are very organized, a professional and I do not hesitate in recommending your services to any one, these qualities are something we don't see easily nowadays. Keep up with the good work! Excellent service! Thank you. Best regards, Alvaro." Karen in Buffalo, NY - "Hi Jim, Fabulous service - thx a mint! I was going to reply when I rec'd your e-mail but didn't want to take up more of your time so waited until I rec'd nuvi back...I know you prolly prefer fixing to e-mailing ;- I especially appreciate the communication, excellent return packing and quick turnaround. Initially I was concerned as I wanted to get this done in December but your site said you were not "taking orders" at the time. I was a little suspect but my DH, who sourced you, said to go ahead anyway. I now appreciate that you only take what you can do in a reasonable amount of time, and of course December is the holiday season and most folks are busier than usual. I was "Jill" for our Dec and Feb vacations but it is sure nice to hear her voice again - now I can return to my regular scheduled naps...LOL! Thx again...fab service.." Kevin in King, NC - "Hi Jim. Received the unit yesterday, tested it last night when I got home and it works perfectly. Everything you said you'd do, you did and the turnaround time was amazing, less than a week from the time I mailed it to the time I got it back. I've already told others about you and will continue to do so. You demonstrated that you're the real deal Jim, and I appreciate it. Thanks again for everything. Kevin." Oladapo in San Antonio, TX - "Many thanks!!!." Eileen in New Weston, OH - "We've been using it for a good month now (actually my daughter took it with her to Illinois) and said it was working perfectly, so thanks again and I will refer you to anyone who is interested. Thanks again, Eileen." Ray in Tempe, AZ - "Sorry for not getting back to you sooner. Received the unit and it works great. Thank you! Ray." Paul in Marriotsville, MD - "Jim,I received the unit and have done some limited testing but so far so good... I would like to say thank you for the rapid turn around on the repair and thus far I am very satisfied... Needless, to say if I or anyone I know has problems with their GPS that is out of warranty; the units will be sent your way for repair. Again thank you. Paul." Heather in Atlanta, GA - "I received my GPS. It is working very well. Thanks for your help. Heather." John in Rocklin, CA - "Jim, I received the GPS unit today. It looks like everything works as advertised. Thank you for the fast turnaround and the informative e-mails to keep me posted on progress. I will recommend you to anyone I know who might need some maintenance on their GPS. Again, thank you for the fast service, John." Joan in Mesa, AZ - "GPS is working just fine. I do appreciate your great service. I was very happy with your communication and fast service. Thank you again. Joan." Bob in Walnut Creek, CA - "Came this morning. Works perfectly, of course. Of course I will tell anyone I can (already have)." Richard in Washington, DC - "Got it! It works better than it did when brand new!! Thanks for the professional job. I know who to call when my wife's does the same thing." Wendy in Scottsdale, AZ - "Hi Jim, I got it!!! :-) Just charging it up right now but all seems well. Thank you" Sarah in Los Angeles, CA - "Hi Jim Yes, I got it yesterday and it's working great - thank you!" Rafael in Mount Laurel, NJ - "Thanks a lot for all your help I am very happy that you were able to help me. Let me know if I can repay the favor in the future." Rod in Springville, UT - "I've checked it out and everything works great. Thanks for all your help. If you'd ever like to use me as a referral, please do so. I would be pleased to recommend you to anyone." Shane in the United Kingdom - "[Factory brand] quoted me £170 ($300!!) to fix my [GPS], which was suffering from their flawed switch design. Before throwing it in the bin and putting it down to experience, I did a quick check on the Net and found Jim. By far the slowest part of the service was Paypal clearing the funds. Everything else was extremely fast and the repair itself is magnificent. There was full communication throughout the repair and I'd recommend this service to anyone else with an out-of-warranty device that has broken. For those in the UK, insured, guaranteed Royal Mail delivery cost me less than £10, so it's well worth using Jim even if you're not in the States." Jason in Hamburg, PA - "I am completely satisfied and will keep you in mind if anything would happen in the future with my unit. I did receive the GPS when I got back home, and all is well. Thanks again for everything!!" Ken in Bedminster, NJ - "I received the [GPS], and it works great. Thanks for the great job with the repairs!!" Mike in Fuquay-Varina, NC - "I received my [GPS] yesterday and it works great. Thanks for the prompt and professional repair." Friedman in Pittsburgh, PA - "Units arrived yesterday. Thank you so much. You really provide a "better, faster, cheaper" service. Better because it gets the [GPS] in a better-than-factory condition. Faster because you promise quick turnaround, and then turn it around even quicker. And cheaper because you do it at a fraction of the cost of an official [factory brand] repair or reconditioned unit." Colin in Sherman Oaks, CA - "She's home, and works like a dream! Thanks for the [GPS] repair.....and again, to say THANKS for a job well done! All the best, Colin" Eric in Pittsburgh, PA - "I got it. Works great! Good as new. Thanks." Bill in San Diego, CA - "I received my [GPS] back from Jim at SHARCNET-USA. Jim did a great job fixing the power switch. Great communication, fast service, reasonable price and the unit works great. I highly recommend using SHARCNET-USA for this repair. Thanks Jim! :)" Chris in Ancienne-Lorette, Quebec, Canada - "I've got your package this morning. Everything is fine. It doesn't look that you have opened it at all!!....Thank you very much for everything and long life to SHARCNET-USA. Cheers, Chris." Joe in Papillion, NE - "Jim, the speaker arrived today. Great packaging and thanks for the instructions. Its been a pleasure doing business with you. Best regards, ..... Joe" Miles in Medford, MA - "Jim, Thanks so much--works perfect and am so happy to have read your blog and used your service. Will definitely be in touch if needing any future repairs or if I know of anyone looking for service." Ron in Williamstown, MA - "Jim, I received the cradle today. Thank you so much for your great service. I'll keep you in mind for future needs." Jaime in Orange, CA - "Jim, I wanted to thank you again for operating your service in a fast and professional manner. I received the speaker today, as you indicated I would. Installed it, and the unit is back to good operational condition. My sister will be very happy to get it back. I still cannot believe how worthless [factory brand] is when it comes to technical assistance. If this was an ebay sale, you would receive high regard as a seller." Kim in Baltimore, MD - "Hi Jim, I received the [GPS] today. The repair is great, thanks." Edward in Dingmans Ferry, PA - "Unit arrived at noon today. Turned it on - powered up and ready to go in less than 1 minute. Thanks Again!!! I passed word to all my friends with [GPS] units - should they need your services." Marc in Bristol, PA - "Hi Jim, I got the package today, and the [GPS] works great." Mark in Mountain View, CA - "[GPS] arrived today and works great." Lon in Lakewood, CO - "Jim, Got the [GPS] today, it works great, thanks again for the great service." Richard in Washington, DC - (Repeat Customer, Different Unit) "Got it yesterday. Thanks for the quick turnaround! I'm more than happy to be a reference and will send everyone I know to you for repairs." Jeff in Fremont, CA - "Got it, thanks very much! I will definitely recommend you whenever I have the opportunity!" David in Dover, NJ - "Just received my [GPS] in perfect shape. Thank you for packaging it so well. And thanks for offering a great alternative to [Factory brand] overpriced repair services. A few friends also have [GPS's], and I'll definitely tell them of your service in case they experience any problems." Glenn in Spring, TX - "Thanks, I received it yesterday and everything seems to work.." Duane in Windermere, FL - "Jim, Just received my [GPS], Thanks for the quick turn around.... Thanks again..." Matt in Robbsindale, MN - "Hi Jim, Received my [GPS] unit in the mail today and I wanted to say thanks for fixing it for me. The unit works like new, and thanks for getting it back to me so quickly. If I do end up breaking it again (hopefully not) I know who to get ahold of. Thanks again!" Doug in Valparaiso, IN - "Jim, Thanks for the follow up. I used it on the way home from work the day I received it and all worked great!!" Tony in Willamina, OR - "Jim, WOW! Received my [GPS] today. I was surprised it arrived so quickly. I will be using it this week and will let you know how it works. Thanks again I really appreciate it." Follow-up: "Hey Jim, Hope all is well with you. I wanted to let you know that my unit is working perfectly!" Kevin in Irvine, CA - "The unit is working better than when it was new. Thanks Jim!" Mike in Eagle, NE - "Picked it up from post office the other day been snowing here so was there a day or two. Used it to go to work last night just to try it out and it works great. Like the new speaker, sounds good. Thanks alot for fixing it. I know a few other people with [GPS's] and if they need any repairs done I will give them your name and website. Thanks again." Tom in Pleasant Plain, OH - "Jim, Thanks for the follow-up and yes, the repair is great. I'm a happy camper once again!" David in Wappingers Falls, NY - "Jim, Received the repaired [GPS] today. Works great! Thanks. I figured I would have to live with using the car charger to turn it off and on until I got a new one. Now I don't have to! Great job & quick service. Now I have to get used to not pushing too hard to turn it off & on. I was used to pushing harder & harder as the switch got worse & worse. Thanks again, Dave" Kathleen in Vienna, VA - "I picked up [Ms.GPS] at the post office on Sat. and I got to use her that night. She is performing at peak efficiency. Thank you so very much!!" Mike in Brea, CA - "Hey Jim, Everything is working great and I'm very pleased with how it is performing. Thank you again for the speedy turn around time." Andrew in Cumming, GA - "Jim, Thanks for the sterling service you have provided. Your work on my [GPS] is undetectable apart from the fact it now works! Great service, great help and I was always kept informed. I would not hesitate to recommend your abilities to any other [Factory brand] Users." Dave in Dubuque, IA - " Jim, just got back from Arizona and picked the device up from USPS last night. I tested the unit out and it appears to be working great. Thanks, Dave." Lawrence in Emerson, NJ - " Hey Jim, Everything works perfectly: great job; great service; great price! Thanks." Clint in Owings, MD - "Hey again Jim!....Just got it yesterday and tried it out on the way home - as good as new! Thanks so much again for your great service! It's been a really good experience." Caesar in Flemington, NJ - "Jim , the GPS was delivered yesterday. It works fine. I was very pleased with both the quality and timeliness of your work. I will certainly recommend you if anyone I know needs to have a GPS repaired. Thanks again." Update: 10/27/2009 - "Jim, just wanted to let you know that we just returned from a couple of weeks in Europe and the GPS worked perfectly. Thanks again for keeping it alive. Caesar" Christine in Pittsburgh, PA - "Jim, Just wanted to let you know I received the gps and its working fine. I'll pass your name on to my family and friends in case they need your services. Thanks." Ward in Rochester, NY - "Jim, WOW !! It works perfectly, and with software upgrade. You are amazing. Thank you SO MUCH !!" Roger in Dublin, CA - "Hi Jim, I got it and it seems to be working fine. Thank you very much!" Todd in Casa Grande, CA - "Hi Jim My GPS looks brand new! I will keep you on my repair list." Zak in Albuquerque, NM - "Hello Jim, just to let you know that I have received my [GPS] and it works very well. I paired it with my phone and all software sync went well. It is fully operational now again. Thank you very much for your prompt service. I will recommend your services to anyone who needs it." Kevin in Mission Viejo, CA - "Hi Jim, Your diagnosis and repair of my [GPS] was flawless. And for some of the reported problems, they are repaired better than new. I appreciate your technical ability to root out all the functional issues with my device. I wish the repair of all of my home electronics was at your level of professionalism. Thanks again." Joe in Chino Hills, CA - "Hi Jim, I just got my GPS back, and I am very satisfied with the repair. I've also re-installed my bluetooth and all is well.....I will pass the word to all my friends on the quality of the work (and the speedy return).Thanks, Joe." Bob in Maplewood, MN - "Thanks Jim, I got my [GPS] back, works great......I will use you services again if need be and I will pass on to my friends of your service, Bob." Robert in Oakland, CA - "Unit arrived Mon, and I used it today. Works fine. I was extremely pleased with every aspect of your service and would have no hesitation in highly recommending it." Jeffrey in Clarks Summit, PA - "Dear Jim, Got the 660 [GPS] back today. Everything seems to be working just fine. Thanks again for the repair. If I ever come across anyone in need of your services I will surely refer them to you. Again, Thank You." Eric in Milton, GA - "Jim, I received my GPS from the USPS today and it works fine! It is rare these days to receive prompt, professional service from a firm that does what they say they will do! The repair price is also very reasonable. Thanks again. Regards, Eric." Dave in Bloomington, IL - "I received my GPS today........everything works great. Thanks again for providing such a great service. I hope I never need your service again but I will tell everyone I know about your website......Dave" Beth in Robbinsville, NJ - "I just wanted to thank you so much for repairing it. I had just gotten it a few months ago before I drove over railroad tracks and it fell and the touch screen cracked. You did an incredible job repairing it. It's like brand new again and thanks again for the great communication and trustworthiness." Brian, US Army, Europe - "Jim, Thank you. I received my GPS unit and it works great! I sincerely appreciate your professionalism and quick service. It has been (without exception) a pleasure doing business with you. I will definitely recommend your services to anyone else I know that may require them. If there is any further feedback you need regarding this matter, please let me know. Once again, thank you. Respectfully, Brian" Steve in Henderson, NC - "Good morning Jim, I picked up our GPS unit late yesterday and it works perfectly! Thank you so much. My wife is an international flight attendant for American Air, and uses her Nuvi to get around on layovers. When I dropped and broke the screen, I was concerned that I might have to buy a new one. Hold on. Sharcnet to the rescue. I am a tax and business consultant, and most businesses could take a cue from you on customer service. You were quick to respond, diagnose, service and return. You even did preventative measures, and found a problem I had forgotten. And on top of that, you provided a 24 hour turnaround! Wow. I sent her Nuvi on Monday and received it back on Wednesday in time for my wife's next trip (and keep me out of the doghouse). Your responsive, customer oriented service sets the high standard for service and value by which all others, including [Factory brand], will be judged. Being a two Nuvi family, both will sleep well knowing you are there. Your customer for life, Steve" Deepak in Belmont, CA - "Hi, thanks. I have received it and it is working fine. Regards, Deepak." Suzy in Boulder, CO - "Dear Jim, My [GPS] arrived in great condition is working perfectly. I am very pleased with your work, so thanks very much!, Suzy" Richard in Alexandria, VA - "Hi Jim, I received my GPS today and everything works perfectly - even better than before! I'm very glad you were able to repair the on/off switch. You did a fantastic job and it feels better than when it was new. The click is solid and doesn't feel like I need to press as hard on the button, allowing me to apply only the slightest pressure needed to operate the switch. Thank you for saving my [GPS]! Richard" Doug in Snellville, GA - "Jim, I received the unit yesterday and verified that it works this morning. Thank you for your quick service. I thought my only option was to buy another GPS unit because of the expensive repair costs at [Factory brand]. I'm glad that I found your repair business. Thanks for your help." Oleg in Costa Mesa, CA - "I am very happy and I want to say Thank You Very Much for all that you have done to help me, starting with your advice, and ending with such a fast shipping of perfect parts for a very much affordable price, which was very reasonable even for a used unit. If you ever need a reference, you can count on me." Ken in Wheatley, Ontario, Canada - "Hi Jim, I received my GPS on Friday.....I appreciate the great work & service you have provided for me. I`ll pass your name on as I recommend you're contact for repairs. Thank You, Ken." Steve in East Aurora, NY - "Jim, Thanks for the quick repair on the GPS. The unit works great, and I think the screen is actually a lot clearer than the original. Thanks again, Steve." Rich in Huntley, IL - "Hi Jim-- thanks for the repair, I'm very pleased and happy that I found you. Who says it doesn't pay to be anal with researching the internet? Not me. Anyway, the [GPS] works great, and I'm giving it to my girlfriend, since she has some piece of crap navigation system in her car. She will be thrilled, and I'm saving a link to you for future repairs. You are very professional and super efficient on turn-around. Hope your business is booming, since you're doing everything right. Thanks again, Jim. Gratefully, Rich." Robert in Edmonton, Alberta, Canada - "Hi Jim, I just received the repaired GPS. Its repair looks very professionally done. The power button works better now then when the unit was brand new. ie. Button feels a-lot smoother and responsive. Regards, Robert. PS, I really like your customer support, it is second to none." Update: 8/22/2009 - "Hi Jim, The on/off switch is still working great. I am really glad you repaired it. 8 months and still going strong. Regards, Robert Dewalt" Gail in Cumberland, ME - "Hi Jim, We were able to try out the repaired GPS and all is good....thanks again for the quick repair and professional service!, Gail." Scott in Philadephia, PA - "Hi Jim, Got the unit this morning and it picked up satellites without issue! I'll use it throughout the week but looking good. Thanks for the quality repair, Scott.." Rob in Dartmouth, Nova Scotia, Canada - "Hi James, I received my GPS today. I tried it out and it works great..... Thanks so much for your excellent repair service. I wish there were more businesses interested in a repair instead of replace policy. I wish you years of success in your endeavors. If you ever travel to Nova Scotia feel free to look me up. We can talk about music and have a beverage on the Halifax waterfront while listening to Jigs and Reels. Best regards, Rob". Celtic Rant Rita in New York, NY - "Hi Jim, Everything works great. Thank you so much!!.." David in Dover, NJ (repeat customer) - "Good afternoon Jim, I'm writing to let you know the GPS arrived today in perfect shape, and packaged well enough that I'm sure it would rival [Factory brand] best packaging efforts. I once again thank you for the outstanding service you provide. The quick turnaround, fair pricing and straightforward service are appreciated. It is refreshing to deal with such an honest businessman who is obviously highly skilled in electronics as well. While I hope this is the last time I will be sending you a broken GPS, I certainly will not hesitate to contact you in the future the next time I drop my GPS on the driveway! I will also continue to tell my friends about your service. Have a great week, and thanks again! Sincerely, David" Nels in Van Nuys, CA - "Jim, Got the [GPS] back this morning looks great. Thanks again, Nels." Jerry in Accord, NY - "Hi Jim.....The gps works perfectly, you did a great job. I am completely satisfied." Ed in Wayne, NJ - "Hi Jim, I picked up my [Factory brand] unit at the post office today and tried it out.. it works A OK. I'm glad I found you on the Web.. I was very close to buying a new one .. The repair was defiantly the way to go. Thanks for your help and honesty.. In todays world, theres a lot of scammers..unfortunately.. Best wishes and good luck. Ed." John in Mountain Top, PA - "Hi Jim, Was going on a short local trip today so I decided to try out the GPS. All worked well to the destination and when I pressed in the stored Home to return all worked well. It seems that all is fine. Thank you very much, John." John in Salisbury, NC - "Jim, I received my repaired [Factory brand] today. It seems to be working fine. Thank you for the good work and fast return. Sincerely, John." Rita in Irvine, CA - "I used both the car charger and wall charger, everything is working ... thanks for the advice on how to maximize usage!" Doug in Round Rock, TX - "Jim, Just got my [GPS] back. It is better than before -- I don't recall being able to toggle to "Quick Settings" using the power button. What a great feature! Thanks, Doug." Nicole in Westminster, CO - "Hi Jim, ..... I received my GPS this week and it's working great. Thanks for completing the repair so quickly." Dave in Billings, MT - "Jim, ..... I received the GPS back just fine and all appears to work correctly. Our driver will be going out with it this week but I think all will be OK. Thank you for the fine job and fair pricing. I will definitely keep you in mind for any future repairs." Jay in Orlando, FL - "Thank you so much for the speedy repair & return of my GPS unit. I am extremely satisfied and if I can, I will refer anyone in a similar circumstance to you. Thanks again for the quick turn around, Jay." Ken in Mission Viejo, CA - "Hi James: Just received my [GPS] with the new switch. It works great. It even feels better than before. Thanks for the speedy fix and return. We are off to Maine to visit relatives and then Europe on a Transatlantic Cruise. I am really going to need the Garmin. Thanks again, Ken." Joe in El Cajon, CA - "Thank you Jim. I received the GPS today everything worked perfect, Joe." Bill in Chicago, IL - "Jim, I've received my GPS today .. turned it on .. all seems fine. I will start using it and let you know if I have any problems or questions. I want to thank you for your prompt and attentive service .. certainly will keep you in mind for future work and reference you, Bill." Neil in Longmont, CO - "Thank you very much - all great. Already posted a praise and referral to you on Amazon forum - Please let me know who I can tell of your good work. Happy to tell people you are as represented. Neil." Robert in Dallas, TX - "Got the [GPS]. Good Job. Thanks, Robert." Peter in Bayonne, NJ - "Hello Jim, received the gps and it is working fine. Thanks for the great service and repair!." Charlotte, in Ft. Worth, TX - "Hello Jim, Thank you very much for the quick turn around and accurate work of replacing the cracked screen on my Nuvi. Also thank you for the new suction cup mount. Everything works great, just as it did before. I will tell everyone of your great service. God bless you and may you prosper in your work." Joel, in Montville, OH - "Hi Jim, I received my GPS and everything works great. The status updates and quick repair time were greatly appreciated. Thanks for your help and keep up the good work!" John, in Santa Rosa, CA - "Jim, Rec’d my [GPS] today. Couldn’t be more pleased with my experience. Better than advertised! Now, if you would only start IPOD repair. Guys are making a killing repairing them and the parts are readily available. Let me know if you do. Thanks again, John" Allan, in Quebec, Canada - "Hi Jim, Just got back from a trip, GPS is working great, seems better signal in Quebec City than before or maybe its my imagination. Price you charged $54.00 was a great improvement over the factory estimate $250.00. Great service, thank you for the smooth and speedy transaction." Scott, in Galesburg, MI - "Jim, Thank-you for repairing my GPS. It looks and works like new again. I couldn't believe how small the on/off switch actually is. I'm glad I didn't attempt to repair it myself. Thanks again, Scott" Mike, in Herndon, VA - "Jim, I have received the repaired unit, and everything seem in order. Nice work! Cheers, Mike" Dan, in Geneva, NY - "Hi Jim, It arrived today and everything appears excellent. Thanks so much! Dan" Kristen, in Houston, TX - "Hi Jim, Thanks for checking back with us. We are using the GPS right this minute, exploring the mountains of Colorado. It's working great, and installing the new battery was a big improvement. Thanks so much for your great service. It was much more pleasant and effective than dealing with [Factory]. Thanks, Kristen" Michelle, in Stafford, VA - "Dear Jim, You are a genius! The Nuvi works great again! Best money I ever spent! Thank you, thank you, thank you! A million thanks would not be enough! Nuvi 350 owners are lucky you exist! Best wishes, Michelle" Tom, in Willimantic, CT - "Jim, GPS was great on trip to NY City. Thanks for everything. Tom" Ken, USN, Afghanistan - "It works better than before; the touch screen is more/better sensitive! I see the data points were not deleted. That is cool, my quick run to the Iraqi border is still in there....Thanks Jim. Ken" Ferdinand in Loma Linda, CA - "Hi, Jim - SHARCNET-USA, I just wanna say thanks. The GPS is working fine. Nice to do business with you. Thanks JIM ! =)" Mike in Jonestown, PA - "Jim, The [GPS] arrived, and works just fine now! Below you'll find something you might be able to use as feedback --- and we mean it, by the way!. Thanks again! Mike." "To anyone considering using Jim's services ---- DO IT! You will not find anyone in business who will communicate with you like Jim does! He is fast and courteous with his communication and knowledable about the issues regarding your product. He will fix it rapidly, accurately, and with a totally reasonable price. My main comment is this: I wish everyone in business today would operate like he does. Thanks, Jim! We're delighted with the results of your work! Mike" Howard in Garland, TX - "[GPS] arrived yesterday, happy in its plastic wrap. It appears to be working fine - at least it turns on and off - so the story has a happy ending. Thanks so much for your expertise and assistance. Howard" Charlie in Largo, FL - "Jim, Received GPS back yesterday and now it works perfectly. Great service !!! I appreciate the progress reports in your communications. Nice to see that there are still some honest people that charge resonable prices. Thanks, Charlie" Dave in Lancaster, PA - "Jim: I received the GPS Unit on Thursday. Tried it for the last couple days. It works better than when I originally bought it. Thanks for getting this repaired so fast. It's really going to come in handy on my daughter's cross country trip to visit colleges this summer. I will definitely recommend you to anyone who needs their GPS Unit fixed. Thanks Again for all your help! Dave " Carlos in Irvine, CA - "Hi Jim, Thank you so much for a fantastic repair. I love the feel of the On/Off switch... It was never this good from the factory. Your email updates during the diagnosis/repair stages were greatly appreciated. I would definitely recommend Sharcnet to anyone experiencing any issues with their Garmin. Kind regards, Carlos" Bill in Tallahassee, TN - "Hello Jim, The GPS arrived today. I had forgotten, quite literally, how good it is to have a reliable power switch. It is great to have it functioning properly. I think it is better than new. Thanks, Bill" Randy in Augusta, GA - "Jim, Received it today. Works great! Thanks again. Randy" Doug in Reynoldsburg, OH - "Hi Jim, We just got the unit back and it seems to operate just fine. Thanks for the good and fast repair." Shauna in Simi Vally, CA - "Hi Jim! I got my [Factory] 650 back and I've been using it for about a week. Everything has been working wonderfully and I have had no problems with the sound! Thank you so much for the quick turn-around. It was great to be able to look at your website and understand exactly what the problem was before I sent it to you. I was soooo happy that you were not one of those crazy scam artists and that you actually fixed my GPS AND returned it! Thank you for all your help. I will definitely recommend you to friends and family that have similar issues :). Shauna" Jim in Bellevue, NE - "Unit arrived this afternoon. Quick inspection shows how awesome your service is! Thank you VERY much for everything (both the fixin' and the speedy delivery)! Yours, Jim 8^)" Lou in Lancaster, PA - "Dear Jim, I would like to thank you for your superior service. My wife also feels the same way. When dealing with an unknown person one is extremely leery of the service level and handling. I deal a lot through e-bay and out of all my transactions both online and in person you are exceptional in every aspect. If only all people treated other in a like manner life would be so much better. Again thank you for an excellent experience! Lou" Gary in Whitehouse, TX - "Hi Jim, My GPS arrived a few days ago and we were able to use it over the weekend. Thank you very much for all you have done to restore it better than it was before. You are providing a great service to all who use these small wonders of technology. Thanks again for a great repair experience. I will keep you on file for future repairs/references. Have a good day. Gary" Fredrick in Sterling Heights, MI - "Good afternoon: I received my GPS today (Saturday 8/29). It works better than new! Thanks alot for the quick turn around and fix." Judi in Cincinnati, OH - "Hi Jim, Just received my GPS in the mail. Turned it on and Jill has her voice back. Hooray!! Thank you for your prompt service. Now I'll have a place to turn to for any problems in the future. Thank you again for providing a great service! Judi" Denny in Gold Canyon, AZ - "Jim, I've used the GPS for a few short trips around town so far, and it seems to be working great! I sometimes see inquiries about repairing [Factory Brand] on one of the RV websites I read-- with your permission, next time I do, I'll post a link to your website. Thanks, Denny" Dick in San Antonio, TX - "Jim, GPS works as fine as ever, on the road and in town. Thanks for the good job! I will gladly refer anybody to your service. Stay well........Dick" Sally in Grand Blanc, MI - "Hi Jim, The GPS works perfectly. Thank you so much for the good, prompt service. It actually arrived on Monday, ahead of schedule. We now find satellites from inside our house; before we had to go outside. We will keep you in mind if we have any issues with our digital cameras. Thanks again....we look forward to our European travels with our [Factory Brand]. Sally" J.D. in Los Angeles, CA - "I got my unit back and it works great!! better than ever! Thank you very much!!" Alan in Puyallup, WA - "Jim, [GPS] is here. Looks great! Many thanks.!!" www.GoMiniGo.com" Fred in Gloucester Point, VA - "Just picked up the GPS. Looks great. I'm charging the battery right now. I wish all repair services did as good a job as you do. Communication, speed, and service has been absolutely outstanding. Fred" Connie in Lemont, IL - "Jim, I received the GPS at my office today. Works great!! Once again thank you for your help at such a reasonable price. I will recommend you in the future. Very happy customer! Connie" Max in Manchester, MO - "Hi Jim, My Nuvi 350 works perfectly. The switch fix is better than when the unit was new. Thanks for the prompt fix and communications. Max" Johnny in Houston, Ontario, Canada - "Hello Jim, I've tested the newly repaired GPS and it works great now. I'll let you know if there are any issues or general GPS questions.....Johnny" Dave in Ballston Spa, NY - "Jim: Thanks so much for the repair. The sound is no longer garbled. I think I will keep the audio at 80% from now on to try not to overdrive the speaker. Even at 100%, it was difficult to hear so 80% won't be that much worse. In your spare time, you might develop a clip on amplified speaker for these GPS units. ;-) The turn around time was amazing, too. I spent more time watching your site, waiting for you not to be overloaded so I could send my unit, than in actually mailing it and having it returned. Thanks again for the work you did on this. If my son or any of my friends have issues with their units, I will know just where to refer them. David. " Frank in San Pedro, CA - "Jim, I just received my GPS and it's working absolutely perfect!! Good job!! if I ever need any repair in the future for my digital cameras or gps, you got my business!! Thanks again! Frank" Judy in Harpersville, AL - "Hi Jim, I received my GPS today by Priority mail. Wow! What great service! I tried my Nuvi 350 and it acquired satellites for the first time in 4 months.Woohoo!!!! It works perfectly. Your expertise, efficiency and honesty is greatly appreciated. I will definitely recommend you to all my friends and use you again in a heart beat. Thanks for everything! Judy" Karen in Houston, TX - "Hi, Jim, Thanks for doing such a great job fixing my garmin nuvi 350! Your communication during the process was terrific, the repaired unit was returned promptly (with updated firmware, to boot) and was very well packed. you even held off shipping for a week so i could return from an out of town trip--that's service! I have enjoyed reading your posts online about the broken switch and was thrilled to have you as an option when ours failed--much cheaper and friendlier than dealing with [Factory]. Thanks again! Feel free to post this note online, or let me know if you need a reference. I'd be glad to help. Best, Karen" Kregg in Tustin, CA - "Hi Jim, I got the GPS unit in the mail last Wednesday. Thanks for the quick turnaround. I used it this past weekend and the sound is back to normal. Thanks for the great service. Kregg." Lee in East Sandwich, MA - "Jim, Sorry for the late reply. I received the GPS and it works fine. Thanks for quick and courteous service. Cheers, Lee." Dieter in Rochester, NY - "Hi Jim, I got my GPS back today and it works great. Thanks for the great web site, service and communication. If you're ever in the area, call me and I'll buy you lunch. Thx again. Dieter" Don in Westerville, OH - "I received the GPS yesterday. It works great. Thanks for the quality work and the quick turnaround. -Don" Ron in West Sunbury, PA - "Thanks for the quick and excellent service. GPS working fine. Including the defective switch was informative. Surprised how small the switch is which proves that not everyone would have the talent to make this repair. Ron" Todd in Zanesville, OH - "Unit works great. Thanks for the quick turnaround. Thanks, Todd" Nick in Parsippany, NJ - "Jim, sending you some feedback. Very satisfied with the prompt and professional repair you did on my GPS unit. Beautifully done, Sir, your service is highly recommended. Best, Nick" Caesar in Flemington, NJ - "The GPS worked like new. Internal antenna worked fine. We are going to France the end of the week and I plan to take it with us for navigating from site to site even though we won't be driving. I plan to be more careful protecting the screen. If you ever need a reference don't hesitate to use me. Caesar" Thomas in Salem, NJ - "Received my unit and it is working great - thanks so much." Lou in Burleson, TX - "Jim, Thank you so much for the quick return of my GPS. You were recommended to me from a friend who also used your service on his GPS. Although it took me a while to get in line it was well worth the wait. I will highly recommend anyone to Sharcnet. Along with a fair price I must say I am most impressed with the communications I received from you. You let me know when the GPS was received, when you started work and when you finished the date it was shipped back to me. Quality work as well as great customer service. Can you ask for more? Thanks again, Lou" Hal in Villanova, PA - "Dear Jim, My GPS works better than it did new! Maybe [Factory Brand] should hire you for product development? Second thought, keep it as it is...I will come to you when I want a GPS to work right!!! Many thanks!! Hal" Doreen in Berwyn, PA - "Good morning Jim, Received my GPS yesterday and working better then ever. Thank you so much for the outstanding service.. you're awesome! Doreen" Arnie in Truckee, CA - "Jim, Thank you so much. The [GPS] looks perfect and it's working great, again. You also went above and beyond and I truly thank you for that. I'm going to sing your praises if I hear of anyone else who is having GPS issues. Arnie" Ed in Dewey, AZ - "Got my [GPS] back. It works like new! Fast turn-around, in and out the same day. I would recommend your service to any one. Happy to have "Izzy" back." Roy in Saratoga, CA - "Jim, I have received and tested the [GPS] that I sent you for repair. The speaker works well, and battery has been on successfully far past the previous battery duration. Thanks for prompt and effective service as promised. I will pass your name and site on to my [Factory Brand]-owning friends." Lauren in Chapel Hill, NC - "Hi Jim, I just picked it up from the post office yesterday and tried it out last night. I am thrilled! It works great. Thanks so much for your fast and thorough service on my GPS. I will definitely keep your card and recommend you to others needing GPS repair. Best regards, Lauren" Bill in Mission, TX - "....Received my [GPS] from you yesterday. Thanks for the quick turn around. It looks & is working great!" Doug in Rochester, MN - "....Hi Jim, Just to let you know that I received my [GPS] today and it works just like the day I bought. I never thought the service would be this fast. I would highly recommend your services." Carlos in Portland, OR - "Hi Jim, I received my GPS yesterday (Monday) in the mail. I would have gotten it on Saturday, but nobody was at the office to receive it. First thing I noticed was that the flip-up antenna hinge (the trouble spot) felt a lot tighter and sturdier. I turned the GPS on. Even indoors, it locked on to satellites in no time. It could not find satellites at all before I sent it to SHARCNET. I transferred all my waypoints to the GPS and it is now in perfect working order! My wife, who thought it would never work again, was happily surprised on the way to work this morning. It didn't lose its satellite connection at all! Thank you so much for your service, Jim! I'm sure that many satisfied customers share my sentiments. Sincerely, Carlos" Lana in Huntersville, NC - "Thank you, Jim... We received the GPS safe and sound. Appreciate your care in fixing and packaging it for return. It works awesome and we are SO pleased!! Thank you for your prompt and excellent service as well! Your business intregrity is impeccable, and we will definitely refer you to any of our friends / family who may have possible GPS issues in the future. Thanks again, and may you have a blessed Christmas season! Sincerely, Chuck & Lana" Ben in Cave Creek, AZ - "Jim, I received my [Factory Brand] on Fri., 6 Nov and tried it and it seemed to work perfectly. I am very pleased with the repair turn time on my unit. I have your email address on file should I or any of my friends have a need for your services. Thank you, Ben" George in Macon, GA - "Jim, the GPS arrived yesterday and works perfectly. Thanks for your help in getting this repaired and back to me so fast." Scott in Duluth, GA - "Jim, Everything on my repaired Nuvi 350 seems to check out just fine! Took a while to get the initial satellite lock, though that was a first time only thing. Somehow said it was in safe mode the other day, but I canceled that and all appears to be working perfectly. Many and sincere thanks for fixing it! I will be recommending you to friends that find that they have GPS (or camera) problems. I very much appreciate the personal touch you provided me. Can't believe the tiny little diode you taped to my return that was the cause of the problem! Many thanks! Scott." Curtis in Beaverton, OR - "Hi Jim, Per your request for feedback once I received my GPS back. You did an awesome job not only for the actual repair but also with communicating throughout the whole process. My fixed GPS works great & I am one extremely pleased customer. I will definitely use you again. Do you repair items other than GPS's? Thanks again for everything. Regards, Curtis." Sam in Cave Creek, AZ - "Thank you for your great work. And thanks for fixing the on off switch. I received the gps today and everything looks great. Sam." Wayne in Clayton, NC - "Jim, (GPS] arrived in good shape and is now performing very well. Quicker satellite acquisition than I recall. I'm sending it along to our daughter with your business card should further issues develop. Thanks for your quick fix. Regards, Wayne." Dick in Apache Junction, AZ - "Jim: Received the unit this morning. It looks great and I'll check out the operation first thing next week. It fired right up and let me navigate thru several windows. All appears to be well. Thank you very much for your service and the way you conduct your business. I seriously doubt that we would get that kind of service from [Factory Brand]! I will certainly help spread the word of what you offer! Dick." Gary in Cerritos, CA - "Thank You, Thank You! You're service was everything you stated in the website. I will let ALL my friends (I'm a moderator on a couple of RV web sites) know about you guys. You ROCK!! Thanks, Gary.." Refeekh in Pleasanton, CA - "Hi Jim, I received the GPS and everything looks good. Thank you so much for you excellent service. Regards, Refeekh." Martin in Scotch Plains, NJ - "Works great. Thanks Jim." Avery in Brookline, MA - "Jim, Couldn't find where on your site to leave feedback -- wanted to let you know that I got the GPS unit today, and of course, it works like new. Thanks so much. Your website and your service is really too good to be true. Avery." Larion in Linville, VA - "..... Thanks for the fast repair turn around in your shop and despite the USPS. I did get the GPS before we left for our Thanksgiving travels and "Lola" did great yesterday as we traveled over a 1000 miles. The touch screen worked flawlessly and it was so nice to have my GPS back in working order. Thanks again for your fairly priced quality repair service and I am glad you had your web page out there where I and others could find you. I would certinaly be willing to recommed you to others...... Have a wonderful Thanksgiving! Larion." Scott in Columbus, MS - "..... I received my [GPS] yesterday and took it out for a test drive... it's better than ever! Thanks for getting me back on course! Scott." Maureen in Dublin, CA - "Jim, I received the repaired GPS today. I have not used it yet for driving directions but I can tell you that the new glass screen and on/off switch repairs work great. The switch actually works better than it did when it was new!....Thanks, Maureen." Todd in Casa Grande, AZ (Repeat Customer) - "Thanks for fixing my GPS again, it's great. Todd." John & Celia in Corte Madera, CA - "Jim, We received the GPS yesterday, and all seems to be working well. Thanks for the work- and for keeping us posted as to status! Happy Thanksgiving! John & Celia." SB in Los Angeles, CA - "SHARCNET,Thank you for quickly and effectively repairing my GPS. It's as good as new! Good communication and highly recommended!." Jackie in West Chester, PA - "Hi, Jim- My Nuvi is back from the dead! Now I won't be bouncing around like a Roomba when I am driving in unfamiliar areas. Thank you for fixing it so quickly and cheaply. I put your business card in my files so if anyone I know has a broken GPS, I will recommend you. Enjoy the holidays, and have a safe and happy 2010. Jackie." Konrad in Garfield, NJ - "Everything works perfect!!! Thank you very much. You did awesome job. -Konrad." Adolfo in Northport, NY - "Thank you very much for so expertly repairing my Garmin 670! Happy Holidays! Adolfo." Pete in Newton Center, MA - "Hey Jim, Just wanted to let you know that my Nuvi is as good as new!!! I could not be happier. Thank you SO much. Definitely going to spread the word about your services - saved me many headaches and a pile of money. THANKS!! Pete." Dave in Mission, TX - "Hello Jim, I received my GPS today. It works great! The switch "feels" real good. Thanks again for the great service. Merry Christman, Dave." Gene in Madison, NJ - "Hi Jim, I want to take a moment to thank you for the fine work that you did fixing the speaker and reinforcing the on/off button on my nuvi 660 GPS. When the audio went out I figured that I'd have to replace it. I was thrilled to find your shop when I went looking for what might be wrong (nice guidance you've posted to the GPS forum, incidentally). Thanks to you I saved the several hundred dollars' difference between your modest charges and the cost of a new GPS. I'm usually the suspicious type, but there was something that rang especially true about the information on your SHARCNET website. I think that it was the fact that you are so open with information, and that you described your service clearly, without hyperbole or exagerated claims. I also have to thank you for your excellent communication during the entire process. It was comforting to know when you received my shipment, when you would finish the repair, and when you shipped the GPS back to me. Top notch service all the way. In the end, I wholeheartedly recommend SHARCNET's repair service. Kindest regards, Gene." Teri in Minnetonka, MN - "Jim, The unit just arrived. I couldn’t be happier. Thanks for the wonderful, not to mention fast service. I am going to recommend you to all of my friends. Teri." Dot & Leon in Mt. Crawford, VA - "Jim, We received the gps in good condition and everything seems to work well again. I must say I was a bit skeptical about getting it fixed but I am sold on your service and repair and honest work ethics! Thanks for doing a good service and saving us a cost of having to buy a new gps when all it needed was a little repair! God Bless you and Happy New Year! Dot and Leon." Paul in Los Altos, CA - " Jim -- I have received my [GPS] 350 back and am very happy with the results -- the price, the speed of the repair, and most of all, your clear communications. (I am a Silicon Valley "techie", so I really appreciate the detailed explanation of the problem. I also understand very well the design flaw with the power switch.) Interestingly, the unit achieved satellite lock within seconds after power on, despite being relocated clear across the country. I am a satisfied customer and am ready to recommend your services to anyone needing repair of their GPS navigator. Thank you, Paul." Russell in Los Angeles, CA - "Hi Jim, The GPS seems good as new. Thanks for the fine work and speedy service! Russell." Daniel in Waldorf, MD - "Thank you it works fine." Catina in Atlanta, GA - "I wanted to leave feedback, but wasn't sure where on your site to leave it. YOU DID A WONDERFUL JOB JIM. My GPS is working like a charm. I loaded my new maps and it's just like brand new. YOU ROCK ! Catina." Lori in Wallingford, CT - "Jim...I received the GPS the other day and the on/off button is working just great. Thanks very much for the quick turn-around!!" Casey in Woodford, VA - "Jim, GPS made it fine and is working great. Thanks for the help and great customer support. Casey" Stephen in Trenton, NJ - "Hello again Jim, Dropping you a line to let you know that I received my GPS unit back from your repair in today's mail. I tried it out and all seems to be working just fine with your excellent repair service. If I or any of my friends happen to need their GPS units repaired, I will do my best to recommend you for the repair. Thanks for the repair at a reasonable price and a qiuck turn around time. Talk to you again later. Stephen." David in Bethesda, MD - "Dear Jim, I just wanted to drop you a note to let you know our GPS arrived in yesterday's mail, in great shape. Thanks so much for the wonderful service. I have already passed your name onto several friends. Good luck in all things. David." Khuong in Austin, TX - "Hi Jim, I got my GPS today. It works great. Thanks for your excellent repair and good service. Khuong." Stefan in Austin, TX - "Hi there, While I haven't done any intensive testing, it seems to be working just fine. IT would loose a signal pretty shortly after you turned it on and it has retained a signal for a at least an hour, so that tells me that it's working perfectly fine. Thank you very much! Stefan." Tony in Waterford, WI - "I just want to say I am using my [GPS] for the first time ( in Dallas today in 12 inches of snow) after you replaced my touch screen. It is working great! I will certainly use your services again if need be and also spread the word to my friends. Thanks for the promt communications and professional repair." Bruno in Little Rock, AR - "Jim, Sorry to take so long to give an update. I have been out-of-town for awhile. I received my GPS and have use it on two occasions. The GPS now works great. Thanks for a super and fast repair. I would recommend you to anyone." Mark in San Diego, CA - "Jim - Received the unit on Saturday 2/6 (faster than I thought via USPS) and I am very pleased with the repairs. What can I say? Fast, reliable service with extraordinary communication about and during the process. I will certainly recommend you to anyone I know having a problem with their GPS. Thanks and cheers! - Mark." Ron in Rialto, CA - "Jim, My Garmin-680 arrived approx 10:30 AM PST California time and have checked it out. As stated, You have fixed (replaced) LCD Screen and made other notable upgrades as promised. Unit is, again, working GREAT !!! Have checked all of my previously saved POI's from here in the United States as well as in Panama and all are intact as you had promised they would be... My wife and I thank you from the bottom of our hearts for being able to save all of our points... Again, Thank you and I will be sharing this with other friends of mine who upon occasion, have needed their units reworked/repaired and didn't know where to turn to and have gone forth and purchased new units especially when [Factory has such a nasty habit of ignoring its customer base - sometimes... Thanks Again, my friend - Ron & Bedalia." Ruud in Longboat Key, FL - "The GPS arrived Thank you. A quick look shows it is finding the satelites again. If I notice any problem in using it, I let you know Looks like a good job and good service. Once more thanks. Ruud." Gordon in Elmhurst, IL - "Jim, I have received the GPS unit back and it works great! Thanks and well done, Gordon." John in Rochester, WA - "Jim, Got my Garmin 680 back and installed. Works great!! I really appreciate your help. All of your instructions were very precise and accurate, and at a very reasonable cost. You will definitely get referrals from me if anyone needs your type of services. Thanks again, Sincerely, John." Steve in Muskego, WI - "Jim, I received the GPS yesterday and used it for a few hours. Everything worked great. Thanks for the quick turn around! I am very happy with the service. Steve." Tom in Redding, CA - "Hi Jim, Received GPS today, Turned it on and it worked great. Thank you very much. Service was great and turn around time was very good. Tom." Tim in Placentia, CA - "Hello Jim, I have received my GPS back and have used it a few time snow. I am quite happy with the repair. It was both very timely and well priced. I appreciate you getting my unit back to me so quickly and also having the firmware updated. Regards, Tim." Long in Huntington Beach, CA - "Hi Jim, Thank you for repairing my Garmin Nuvi 650. With a new touchscreen, my GPS is now working perfectly. I am very satisfied with your great service: Expert, professional, reasonable, and honest. I wil certainly recommend you to my friends when they need this service. Long." Rob in La Mesa, CA - "Received it yesterday. Works like new. If I keep it away from the cat it may even stay that way (long story). If not, I will use your service again. I will definitely recommend you to others. Thanks, Rob Struble." Joe in Hawthorne, CA - "Got it! It only took a few seconds to locate the satellites. Thank you for the great service. I tried contacting [Factory] twice using their online email form. They never responded. It's just horrible that they would produce a defective product and then ignore people who inquire about getting it fixed. I've added a review on yelp. Maybe you'll get some extra business from it. The review should show up in a couple of days. Joe." Brian in Upton, MA - "Jim, The GPS units arrived on Thursday and my wife was fortunately home to get the package. They work great. Thanks for your great, prompt service. I've already advocated for you to several other coleauges at work, so you will likely get more business at some time in the future. Best regards, Brian." Robert in Jupiter, FL - "Thanks Jim, Great job!" Dhruv in Anaheim, CA - "Thanks, it works great. Dhruv" Ron in Bay City, MI - "Got it, it works again, TY" John in Greenville City, SC - "James, Another satisfied customer here. SHARCNET repaired my unit on budget and on schedule. Perhaps you could instruct our government on how to conduct operations. Thanks." Mark in Arlington, VA - "Jim, I got the unit and it's working perfectly. Thanks for being so responsive and doing exactly what you promised with an extremely quick turnaround. It was a pleasure doing business with you. Thanks! Mark." Ed in Coraopolis, PA - "Hi Jim, I received my GPS yesterday and used it today. The power switch is working like it did when it was new. The unit did take a rather long time to acquire satellites but eventually got positioned. I restarted it and the second time it was faster. Thanks for the service, Ed." Tom in Sinking Spring, PA - "Hi Jim, I picked up my GPS today and gave it a try. I was very satisfied with the repair you did. Everything is working great. Thanks for the fast repair turn around and quality work. Tom." Problem: No Detailed Maps Error: "I got it Thank you ! Thank you , Thank you!!!!!!!!!! - Bob" Problem: No Detailed Maps Error: "Jim, Thank you, thank you! It worked like a charm, it will be good to have our gps back for travels! - Tracy" Problem: No Detailed Maps Error: "JIM IT WORKS!!!!!!!!!!!!! THANKS FOR ALL YOUR HELP....BOB THERE IS NICE PEOPLE IN THIS WORLD!!!!!!!!!!!!!!!!!!!!!!!" Please feel free to fill out a Repair Request/Quote Form, which is located at the bottom of the left-hand menu. I'll be more than happy to discuss your GPS problem with you and attempt to offer a possible solution to have the problem resolved Best wishes & safe travels to all of my customers. - Jim |
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